Dampak Sistem Kerja Kontrak dan Pemberian Kompensasi terhadap Kinerja Karyawan: Studi Kasus pada PT ISS Indonesia Jakarta Selatan

Eril Pamungkas

doi:10.37481/jko.v4i1.221

Authors

Eril Pamungkas Universitas Trisakti

DOI:

https://doi.org/10.37481/jko.v4i1.221

Keywords:

Contract Work System, Compensation, Performance, HR Management, Employee

Abstract

In the contemporary business environment, organizations face increasing competition and rapidly changing market demands, making employee performance a critical factor for organizational success. The performance of employees is influenced by various human resource management practices, including the implementation of contract work systems and the provision of compensation. Contract work systems provide organizational flexibility, yet may create job insecurity that could affect motivation and commitment. Conversely, compensation serves as a key mechanism to incentivize employees and enhance their performance. Despite extensive studies in manufacturing and service sectors, limited empirical research has focused on service facilities companies in urban areas such as Jakarta. This study aims to examine the impact of contract work systems and compensation on employee performance at PT ISS Indonesia, Bintaro Jaya, South Jakarta. This research employs a quantitative survey method. The population consists of employees who voluntarily completed a structured Likert-scale questionnaire, yielding 86 respondents. Sampling was conducted using a simple random sampling technique. Data were collected directly via WhatsApp groups and analyzed using SPSS version 27. The study applied multiple linear regression to test hypotheses and included descriptive analysis, validity and reliability testing, and classical assumption tests to ensure data quality. The findings are expected to provide empirical evidence regarding the simultaneous influence of contract work systems and compensation on employee performance, offering practical implications for HR policy formulation in service facility companies. This study contributes theoretically by reinforcing the social exchange framework in understanding employee behavior under contractual arrangements and reward systems.

References

Andari, V., Tsabitah, Z., Witra, L., Harvis, A., Farhan, I., & Herlambang, B. (2024). Perlindungan Hukum Bagi Pekerja Kontrak dan Outsourcing di Indonesia. Jurnal Cendikia ISNU SU, 1(2), 117–123.

Firdaus, V. (2023). Differences in the Performance of Permanent Employees and Contract Employees in the Furniture Industry. JBMP (Jurnal Bisnis, Manajemen dan Perbankan), 7(2), 101 115.

Hasibuan, M. S. P. (2018). Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.

Herdiyani, R., & Kharisma, K. (2024). The Influence of the Employment Contract System and Work Motivation on the Employees’ Performance of PT Busana Indah Global. Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE), 7(2), 2960 2976.

Herzberg, F., Mausner, B., & Snyderman, B. B. (1959). The Motivation to Work. New York: John Wiley & Sons.

Ilmi, M., & Juliana, S. (2024). The Effect of Motivation and Compensation on Employee Performance in South Tangerang. Jurnal Ilmiah Manajemen Kesatuan, 11(3), 75 88.

Inda Sari, S. M., & Guslina, I. (2024). Pengaruh Perjanjian Kerja Waktu Tertentu (PKWT) dan Kompensasi terhadap Kinerja Karyawan pada PT Fajar Kasih Sejahtera, Jakarta. Jurnal Ilmiah Manajemen dan Kewirausahaan, 8(1), 40 52.

Junianto, D., & Sabtohadi, J. (2024). Pengaruh Sistem Perjanjian Kerja Waktu Tertentu dan Motivasi Kerja terhadap Kinerja Karyawan pada Industri Pabrik Gula. Equilibrium: Jurnal Ilmiah Ekonomi, Manajemen dan Akuntansi, 12(2), 213 224.

Kamaludin. (2023). Pengaruh Kompensasi Terhadap Kinerja Karyawan. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(1), 57 66.

Khalidah, N. K., & Adi, A. N. (2022). Pengaruh kompensasi finansial dan non-finansial terhadap motivasi kerja karyawan. Jurnal Kewirausahaan dan Inovasi, 1(2), 1–10.

Khurniansyah, S. A., & Andriani, D. (2022). Effect Of Compensation, Job Satisfaction, and Organizational Commitment on Employee Performance. Indonesian Journal of Law and Economics Review, 18(1), 112 126.

Kurniawan, H. (2023). Systematic Literature Review: The Role of Compensation in Enhancing Performance Outcomes. Jurnal Ilmiah Edunomika, 9(3), 45 60.

Kusuma, R. T. (2024). Efektivitas Perlindungan Hukum terhadap Pekerja Kontrak dalam Sistem Outsourcing pasca UU Cipta Kerja dan PP 35 Tahun 2021. IBLAM Law Review, 5(2), 150–162.

Mayyora, E., & Sumartik. (2024). Emotional Intelligence Drives Employee Performance in Indonesia: Kecerdasan Emosional Mendorong Kinerja Karyawan di Indonesia. Indonesian Journal of Law and Economics Review, 19(2), 45–58.

Paonganan, V., Labi Bandhaso, M., & Rasinan, D. (2024). Peran Kompensasi untuk Meningkatkan Kinerja Karyawan pada PT Sumber Gratia Mandiri di Makassar. JEMSI: Jurnal Ekonomi, Manajemen, dan Akuntansi, 10(1), 88 99.

Paraswati, A. D., Amelia, T., & Larassaty, A. L. (2023). Literature review: kompensasi dan motivasi kemampuan kerja pegawai melalui kontrak kerja perusahaan. Jurnal Ilmiah Swara MaNajemen (Swara Mahasiswa Manajemen), 3(2), 352–358.

Putri, A. K., Ubaidillah, H., & Abadiyah, R. (2024). Compensation, Teamwork, and Job Satisfaction Boost Employee Performance in Indonesia. Academia Open, 9(2024), 1120–1130.

Risqiah, N., Amina, S., & Ismail, I. (2023). Analisis Faktor-Faktor yang Mempengaruhi Kinerja Karyawan: Kompetensi dan Motivasi. Jurnal Media Akademik (JMA), 2(12), 54–63.

Rivai, V. (2021). Manajemen Sumber Daya Manusia untuk Perusahaan: Dari Teori ke Praktik. Jakarta: Rajawali Pers.

Setiawan, M. A., Ubaidillah, H., Firdaus, V., & Kusuma, K. A. (2023). Meningkatkan Kinerja Karyawan di Indonesia: Studi tentang Determinan dan Implikasinya. Jurnal Pemberdayaan Ekonomi dan Masyarakat, 1(2), 45 58.

Siregar, D. (2023). Legal Protection in Fixed-Term Employment Contracts: Striking a Balance Between Workers’ Rights and Obligations. Istinbath: Jurnal Hukum, 22(1), 43–56.

Triasmono, H., Warka, M., Setyaji, S., & Hufron, H. (2024). Konsep Pengaturan Perjanjian Kerja Waktu Tertentu (PKWT) Berdasarkan Prinsip Keadilan Proporsional. Legal Standing: Jurnal Ilmu Hukum, 9(4), 298–310.

Utami, V. M., Manafe, L. A., & Wulansari, D. (2023). Peningkatan Kinerja Karyawan Ditinjau dari Motivasi Kerja. Jurnal Akuntansi Bisnis dan Ekonomi, 9(2), 3419–3424.

Vroom, V. H. (1964). Work and Motivation. New York: Wiley.

Widiyanti, D., Utami, D. P., & Wahyudi, E. (2022). Kompensasi kerja; sebuah tinjauan teori. Jurnal Ekonomi Bisnis, Manajemen Dan Akuntansi, 1(1), 17–28.

Wiyoga, A. I., Kolefiyan, I., Pratiwi Hasanah, L., Amelya, S., Nuraini, E., & Fadli, A. A. (2024). Pengaruh kompensasi terhadap kinerja karyawan yang dimediasi kepuasan kerja di perusahaan Karanganyar. RIGGS: Journal of Artificial Intelligence and Digital Business, 4(2), 1010–1020.

Wulandari, Y. D., Prasetyo, E. T., & Sahlan, F. (2024). Pengaruh Pelatihan Kerja, Sistem Kontrak Kerja, dan Reward & Punishment terhadap Kinerja Karyawan PT Circleka Indonesia Utama. Neraca: Jurnal Ekonomi, Manajemen dan Akuntansi, 2(11), 91–103.

Yolanda, P., Widiana, H. S., & Sari, E. Y. D. (2022). Kinerja Karyawan: Faktor-Faktor yang Mempengaruhi. Jurnal Diversita, 8(2), 148–157.

Yuliani, N. D., & Kamilia, N. (2023). Kompensasi yang adil dan kompetitif untuk keberlangsungan karyawan sebagai upaya menurunkan keinginan berpindah. Book Chapter Manajemen SDM, v1i1, 1–12.