Pengaruh Pemeliharaan Karyawan dan Motivasi Kerja terhadap Prestasi Kerja Karyawan pada PT. Bank Cimb Niaga Jakarta Barat

Ninik Anggraini; Hadyati Harras; Angga Pratama

doi:10.37481/jko.v5i1.259

Authors

Ninik Anggraini
Hadyati Harras Universitas Pamulang
Angga Pratama Universitas Pamulang

DOI:

https://doi.org/10.37481/jko.v5i1.259

Keywords:

Employee Maintenance, Work Motivation, Job Performance, HR Management, CIMB Niaga

Abstract

The success of banking institutions depends on employee performance, which is influenced by various human resource factors such as employee maintenance and work motivation in improving service quality at PT. Bank CIMB Niaga West Jakarta. Objective: This study aims to analyze the influence of employee maintenance and work motivation on employee job performance at PT. Bank CIMB Niaga Jakarta Barat. Method: This research uses a quantitative associative approach with 60 respondents selected through census sampling. Data were collected using Likert-scale questionnaires and processed using SPSS version 25. Data analysis employed multiple linear regression. Results: The findings show that employee maintenance and work motivation have a positive and significant effect on employee performance. Work motivation is the most dominant variable influencing performance at PT. Bank CIMB Niaga Jakarta Barat. Conclusion: Improving employee maintenance programs and strengthening motivation strategies can enhance overall employee performance and organizational effectiveness in the banking sector. Implications: The study suggests that management should consistently improve employee welfare programs, provide adequate training, and enhance motivational incentives to sustain high performance levels and support long-term organizational success at PT. Bank CIMB Niaga Jakarta Barat in the competitive banking industry through continuous improvement and evaluation processes effectively and sustainability.

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