PRAYOGA, D. Using the Balanced Scorecard Method, Evaluate the Nurses’ Success in Raising Service Quality. PRODUKTIF: Jurnal Kepegawaian dan Organisasi, [S. l.], v. 1, n. 2, p. 44–52, 2022. DOI: 10.37481/jko.v1i2.68. Disponível em: https://jurnalpustek.id/index.php/sdmo/article/view/68. Acesso em: 19 aug. 2026.