PRODUKTIF: Jurnal Kepegawaian dan Organisasi

Dinamika dan Hambatan Psikologis Komunikasi Vertikal: Systematic Literature Review

2026-06-07T07:21:24+00:00

Vertical communication is a critical element within an organization that determines the success of strategy implementation and the achievement of the organization’s vision. However, its implementation is often hindered by hierarchical structures and psychological factors that impede performance. This study aims to uncover issues related to vertical communication within organizational environments and their implications for employees and the company. The methodological approach used is a Systematic Literature Review (SLR) in accordance with the PRISMA Scoping Review (PRISMA-ScR) guidelines. A total of 30 articles from national and international scientific journal databases were analyzed using an evaluation matrix. The findings reveal four main dimensions of the problem: psychological/hierarchical barriers (such as reluctance to share ideas), ineffective managerial guidance, misunderstandings in digital channels, and rigid administrative procedures. The impact on employees includes reduced work motivation and job satisfaction, while for the organization, this leads to decreased production efficiency and failure to achieve strategic goals. In conclusion, the success of vertical communication is largely determined by a safe psychological environment created by leaders through a dialogic leadership approach based on trust and openness.

Pengaruh Beban Kerja, Stres Kerja dan Pengawasan Pimpinan terhadap Kinerja Pegawai Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kabupaten Asahan

2026-06-07T07:21:22+00:00

This study examines the influence of workload, work stress, and supervisory control on employee performance at the Investment and One-Stop Integrated Service Office (DPMPTSP) of Asahan Regency. The main issue addressed is the fluctuation of employee performance, which is assumed to be related to internal work conditions and managerial supervision. The objective of this research is to analyze both the partial and simultaneous effects of these variables on employee performance. A quantitative approach was applied using a census method involving all 30 employees as respondents. Data were collected through questionnaires and analyzed using multiple linear regression supported by SPSS software, including classical assumption tests. The findings indicate that workload and work stress have a significant negative effect on employee performance, while supervisory control has a significant positive effect. Simultaneously, all independent variables significantly influence employee performance. The coefficient of determination shows that 86% of the variation in employee performance can be explained by the three variables, while the remaining 14% is influenced by other factors outside the model. These results highlight the importance of effective workload management, stress control, and supervision in improving employee performance.

Pengaruh Disiplin dan Motivasi Kerja terhadap Kinerja Karyawan pada Yayasan Bunga Kemboja Pasar Minggu Jakarta Selatan

2026-06-07T07:21:15+00:00

Human resource performance is a crucial factor in achieving organizational goals, particularly in non-profit institutions such as Yayasan Bunga Kemboja in Pasar Minggu, South Jakarta, where employee discipline and work motivation are considered important determinants of productivity. This study aims to examine the effect of discipline and work motivation on employee performance at Yayasan Bunga Kemboja. The research used a quantitative approach with an associative method involving 100 respondents selected through census sampling. Data were collected using Likert-scale questionnaires and processed with SPSS version 25. The data were analyzed using multiple linear regression to determine the relationship between variables. The results show that discipline and work motivation have a positive and significant effect on employee performance, both partially and simultaneously. This indicates that improving discipline and motivation can enhance overall performance within the organization. Therefore, the findings provide empirical evidence for management in strengthening human resource practices, especially in improving discipline and motivation strategies. The study also contributes to organizational development literature in non-profit institutions and can be used as a reference for future research related to employee performance improvement in similar organizations in Indonesia and provides practical implications for managers and policymakers in similar settings in Indonesia context.

Pengaruh Self Efficacy, Work-Life Balance dan Beban Kerja terhadap Kepuasan Kerja UPTD Puskesmas Tinggi Raja Kecamatan Tinggi Raja

2026-06-07T07:21:20+00:00

This study addresses the issue of employee job satisfaction in public health service institutions, particularly its relationship with psychological and work-related factors. The aim of this research is to examine the partial and simultaneous effects of self-efficacy, work-life balance, and workload on job satisfaction among employees at UPTD Puskesmas Tinggi Raja. A quantitative approach with a descriptive design was applied, using primary data collected through questionnaires distributed to all 39 employees (saturated sampling). The data were analyzed using multiple linear regression supported by classical assumption tests. The results indicate that self-efficacy and work-life balance have a positive and significant effect on job satisfaction, while workload has a significant negative effect. Simultaneously, all independent variables significantly influence job satisfaction. The model explains a substantial proportion of variance in job satisfaction, indicating that both individual confidence and work-life balance contribute to higher satisfaction, whereas excessive workload tends to reduce it. These findings highlight the importance of managing employee workload and supporting psychological factors to improve job satisfaction in public health organizations.

Peran Gaya Kepemimpinan dan Budaya Organisasi terhadap Loyalitas Kerja Dosen di Universitas Bina Bangsa Kota Serang

2026-06-07T07:21:09+00:00

Work loyalty among lecturers is an important factor in supporting educational quality, institutional performance, and organizational sustainability in higher education institutions. Effective leadership and a positive organizational culture are considered essential in fostering lecturers’ commitment, responsibility, and dedication to their institution. Therefore, this study aims to analyze the influence of leadership style and organizational culture on lecturers’ work loyalty. This research employed a quantitative approach using a survey method. The respondents consisted of 74 lecturers selected through simple random sampling. The research data were collected through the distribution of Likert-scale questionnaires. Furthermore, the data were processed using SPSS version 29 and analyzed through multiple linear regression analysis to determine the influence of the independent variables on the dependent variable. The results of the study indicate that leadership style and organizational culture simultaneously and partially have a positive and significant effect on lecturers’ work loyalty. A supportive leadership approach and a strong organizational culture contribute to increasing lecturers’ commitment, motivation, and loyalty toward the university.

Pengaruh Budaya Organisasi, Disiplin dan Lingkungan Kerja terhadap Kinerja Pegawai Negeri Sipil pada BBPPMPV Bisnis dan Pariwisata Depok Jawa Barat

2026-06-07T07:21:10+00:00

Employee performance is an important factor in achieving organizational goals and improving the quality of public services. Therefore, organizations are required to create a positive organizational culture, maintain employee discipline, and provide a conducive work environment to enhance employee performance. The purpose of this study was to analyze the partial and simultaneous effects of organizational culture, work discipline, and work environment on employee performance. This research employed a quantitative approach with an associative research method. The study involved 127 respondents selected through simple random sampling. Research data were collected using Likert-scale questionnaires and processed using SPSS version 26. The data analysis technique used was multiple linear regression analysis. The results of the study indicated that organizational culture, work discipline, and work environment had a positive and significant effect on employee performance, both partially and simultaneously. Among the variables, work discipline showed the strongest influence on employee performance. These findings suggest that improving organizational culture, strengthening employee discipline, and creating a supportive work environment can significantly enhance employee performance in public sector institutions.

Pengaruh Sistem Kerja, Lingkungan Kerja dan Kesejahteraan Pegawai terhadap Kepuasan Kerja Pegawai pada Dinas Pertanian Kabupaten Asahan

2026-06-07T07:21:19+00:00

Employee job satisfaction remains a critical issue in public sector organizations, particularly in relation to internal management factors such as work systems, work environment, and employee welfare. This study aims to examine the partial and simultaneous effects of these variables on job satisfaction among employees at the Department of Agriculture of Asahan Regency. A quantitative approach was applied using a saturated sampling technique, involving all 31 employees as respondents. Data were collected through questionnaires and analyzed using multiple linear regression supported by SPSS, including classical assumption tests and hypothesis testing (t-test and F-test). The findings indicate that, partially, work system, work environment, and employee welfare each have a positive and significant effect on job satisfaction. Simultaneously, these variables also show a significant influence on job satisfaction. The coefficient of determination reveals that 93.8% of the variation in job satisfaction can be explained by the three independent variables, while the remaining 6.2% is influenced by other factors not examined in this study. These results highlight the importance of improving organizational systems, creating a supportive work environment, and enhancing employee welfare to increase job satisfaction.

Transformasi Komunikasi Organisasi pada Era Work From Home dan Hybrid Work: Implikasi terhadap Budaya dan Konflik Organisasi

2026-06-07T07:21:04+00:00

The widespread adoption of Work From Home (WFH) and hybrid work models has significantly transformed organizational communication practices, creating new opportunities and challenges for organizations. The shift from conventional face-to-face interactions to technology-mediated communication has altered communication patterns, influenced organizational culture, and affected the dynamics of workplace conflicts. This study aims to analyze the transformation of organizational communication in the era of WFH and hybrid work and to examine its implications for organizational culture and conflict management. The research employs a qualitative approach using the Systematic Literature Review (SLR) method. Relevant scholarly articles, books, and conference proceedings published in recent years were systematically identified, screened, and analyzed to synthesize current knowledge on the topic. The findings indicate that digital communication technologies have enhanced organizational flexibility, collaboration across geographical boundaries, and information accessibility. However, the reduced frequency of direct interpersonal interactions has also created challenges related to employee engagement, trust-building, organizational identity, and communication clarity. Furthermore, the transition to remote and hybrid work environments has generated new forms of organizational conflict, including misunderstandings, coordination issues, and disparities in communication access. The study concludes that organizations need adaptive communication strategies, inclusive digital cultures, and effective conflict management mechanisms to sustain organizational performance and cohesion in increasingly flexible work environments.

Implementasi Core Values ASN BerAKHLAK dan Employer Branding Bangga Melayani Bangsa dalam Peningkatan Pelayanan Publik

2026-06-07T07:21:07+00:00

The implementation of Core Values of Indonesian Civil Servants (ASN) BerAKHLAK and the employer branding initiative Bangga Melayani Bangsa represents a strategic effort by the Indonesian government to strengthen organizational culture and improve the quality of public services. This study aims to examine the role and contribution of these values in enhancing public service delivery through a qualitative approach using the Systematic Literature Review (SLR) method. The review was conducted by systematically identifying, selecting, evaluating, and synthesizing relevant scholarly publications, policy documents, and official government reports related to the implementation of BerAKHLAK values, employer branding, and public service performance. The selected literature was analyzed using thematic analysis to identify recurring patterns, key dimensions, and relationships between organizational values and service outcomes. The findings indicate that the implementation of BerAKHLAK values comprising service orientation, accountability, competence, harmony, loyalty, adaptability, and collaboration contributes significantly to the development of a professional work culture and improved employee performance. Furthermore, the employer branding concept of Bangga Melayani Bangsa reinforces employees’ commitment, organizational identity, and motivation to provide citizen-centered services. The synthesis of the reviewed literature suggests that the integration of these two initiatives has a positive impact on service effectiveness, responsiveness, transparency, and public satisfaction. Therefore, strengthening their implementation is essential for achieving sustainable improvements in public sector governance and service quality.

Pengaruh Lingkungan Kerja, Komunikasi dan Budaya Kerja Terhadap Kinerja Guru Pada Yayasan Muhammadiyah Kisaran

2026-06-07T07:21:17+00:00

Teacher performance remains a critical issue in educational institutions, particularly in relation to internal organizational factors such as work environment, communication, and work culture. This study aims to examine the partial and simultaneous effects of these variables on teacher performance at the Muhammadiyah Kisaran Foundation. A quantitative approach was employed using primary data collected through questionnaires distributed to 62 teachers selected using a sampling technique based on population criteria. The data were analyzed using multiple linear regression supported by SPSS, following classical assumption tests. The results indicate that the work environment, communication, and work culture each have a positive and significant effect on teacher performance. Simultaneously, these three variables also show a significant influence on performance outcomes. The model explains 87.2% of the variance in teacher performance, indicating a strong explanatory power. These findings highlight the importance of improving organizational conditions and interaction quality to support better teacher performance in educational institutions.

Pengaruh Disiplin Kerja dan Lingkungan Kerja Fisik terhadap Kinerja Karyawan pada PT Biofive Sejahtera Indonesia

2026-06-07T07:21:14+00:00

This study is motivated by the importance of employee performance as a key factor in achieving organizational goals, which is influenced by work discipline and the physical work environment. Suboptimal discipline and inadequate workplace conditions may reduce productivity and efficiency. Therefore, this research aims to analyze the effect of work discipline and physical work environment on employee performance at PT Biofive Sejahtera Indonesia. This study employs a quantitative research approach using a survey method. The total number of respondents is 90 employees, selected using a census sampling technique. Data were collected through the distribution of Likert-scale questionnaires. The data were processed using SPSS version 27 and analyzed through multiple linear regression to determine the relationship and influence among variables. The results show that work discipline and physical work environment simultaneously have a significant effect on employee performance. Partially, both variables also demonstrate a positive and significant influence, indicating that higher levels of discipline and better physical working conditions contribute to improved employee performance.

Pengaruh Pemeliharaan Karyawan dan Motivasi Kerja terhadap Prestasi Kerja Karyawan pada PT. Bank Cimb Niaga Jakarta Barat

2026-06-07T07:21:12+00:00

The success of banking institutions depends on employee performance, which is influenced by various human resource factors such as employee maintenance and work motivation in improving service quality at PT. Bank CIMB Niaga West Jakarta. Objective: This study aims to analyze the influence of employee maintenance and work motivation on employee job performance at PT. Bank CIMB Niaga Jakarta Barat. Method: This research uses a quantitative associative approach with 60 respondents selected through census sampling. Data were collected using Likert-scale questionnaires and processed using SPSS version 25. Data analysis employed multiple linear regression. Results: The findings show that employee maintenance and work motivation have a positive and significant effect on employee performance. Work motivation is the most dominant variable influencing performance at PT. Bank CIMB Niaga Jakarta Barat. Conclusion: Improving employee maintenance programs and strengthening motivation strategies can enhance overall employee performance and organizational effectiveness in the banking sector. Implications: The study suggests that management should consistently improve employee welfare programs, provide adequate training, and enhance motivational incentives to sustain high performance levels and support long-term organizational success at PT. Bank CIMB Niaga Jakarta Barat in the competitive banking industry through continuous improvement and evaluation processes effectively and sustainability.